Contact SD Appliance

Worth explaining because it is short and not what most people expect from a repair company.

You describe the problem to the person who will fix it. He asks the diagnostic questions there and then, and on a good share of calls can tell you what he expects to find. If it is something he can already tell you is not worth repairing, he will say so on that call rather than book a visit to confirm it. If you would rather have it confirmed in person anyway, he will come out for the service call.

If a visit makes sense, it goes on the schedule with the likely parts identified, and you get the day and a window. There is no arrival time guarantee, but we will do our very best. There is a more complete explanation on the same-day repair page.

After the job you get an invoice receipt, which carries the warranty term for that specific repair. Keep it, because that is the document needed for a warranty claim. The terms are on the warranty page.

Based at 4501 S Sumac Dr, Spokane, WA 99223, on the South Hill.

All work is done in your home. There is no shop, no drop-off, and no bench repair, so the address is where the business is registered, not somewhere to bring an appliance.

Service runs across the Spokane area and into North Idaho at the same rate on either side of the state line, with no distance surcharge. The full list is at Service area.

Seven days a week, 6 a.m. to 9 p.m.

There is no weekend or holiday surcharge: a Saturday, a Sunday, or a holiday is billed like a weekday.

There is no 24-hour line and no after-hours line. Outside those hours, the phone still takes a message.