Sergei Dergunov at the van hatch, parts stocked, on a same-day appliance repair in Spokane

Same-Day and Weekend Appliance Repair in Spokane, Spokane Valley and North Idaho

Owner-Operated | Repairing Appliances Since 2013 | Open 7 Days, No Weekend or Holiday Surcharge | Licensed, Bonded and Insured in Washington

If your refrigerator has gone warm with a full freezer behind it, your washer has stopped mid-cycle with the door locked, or something is leaking onto the floor right now, this page is about how fast that can realistically be dealt with.

SD Appliance is Sergei Dergunov, working out of the South Hill since 2020 and repairing appliances since 2013. Seven days a week, including Saturday, Sunday, and holidays, are billed at the same rate as a Tuesday.

Here is the honest version in one sentence. Same-day means what it sounds like: when you call early enough and your address and appliance are within the same-day area, every effort is made to diagnose and repair it that day. It is not a guarantee, and it is not written here as one.

Request a Repair (509) 866-6767

Licensed, Bonded and Insured in Washington◆ Owner-Operated◆ Repairing Appliances Since 2013◆ Open 7 Days, 6 a.m. to 9 p.m.◆ No Weekend or Holiday Surcharge◆ Military Discount◆ 4.8 Google Rated◆

What actually counts as urgent

Not every broken appliance is an emergency, and treating them all the same helps nobody. These are the ones that get moved up, and why.

“A refrigerator or freezer that has stopped cooling.”

Top of the list, and the reason is the food rather than the appliance. A full freezer represents real money, and it is on a clock, which is why he moves these calls up first when the day allows.

“A washer stopped mid-cycle with the door locked.”

The one people do not expect to be urgent, and it is. A load sealed in a warm drum starts to smell within a day, and on most front loaders, you cannot open the door to rescue it.

“Anything actively leaking onto the floor.”

Water damage compounds while you wait. Shut the valve, unplug the machine, and read the section below before you do anything else.

“A gas smell of any kind.”

Not a repair call first. Leave the house and ring the gas company. That is the only correct order, and it does not change.

•

“An oven the week of a holiday.”

Seasonal and real. The week before Thanksgiving produces the same call every year, and calling early in that week gives it the best chance.

—

“A single dead burner, a broken ice maker, a noisy dryer.”

Genuinely not urgent, and worth saying so. These do better as scheduled visits because the part can be identified in advance and brought along, which beats a quick visit without it.

What decides whether today is realistic

Four things decide whether today is realistic, and you can work out the answer yourself before you call.

What time it is

The single biggest factor. A call at eight in the morning has options a call at four in the afternoon does not, because a same-day repair needs diagnosis time, parts time, and repair time inside one working day.

Where you are

Service runs well out from the South Hill in every direction, including across the state line into Idaho. The far edges of that area are a longer drive, and on a busy day distance is what decides which calls fit.

Which appliance, and what it is doing

This is the one you control. A named symptom on a named model can often be diagnosed over the phone accurately enough to bring the right part. A vague description cannot, and that turns one visit into two.

Whether the part is on the van

Common parts ride on the van, which is what makes first-visit repairs possible at all. Anything less common comes from out of town, and no amount of urgency changes that. Local counter stock for appliance parts is thin.

What to do right now, while you wait

Straight from him, and worth doing before anyone arrives. If a washer is leaking, unplug it and turn the valves off behind it. Same for a dishwasher. If there is a large flow from a dishwasher, a washer or a refrigerator and you cannot get the water to stop, call the city. If you can smell gas, leave and call the gas company immediately before calling any repair company. And if a refrigerator or freezer has gone warm, keep the door shut and add ice or ice packs if you have them, because a full unit that stays closed holds temperature far longer than most people expect.

What this covers

The fast-response work we take on

Same-day diagnosis and repair where the timing, the location and the part allow it

Next-day and scheduled-soon visits, which are frequently the better outcome

Saturday, Sunday and holiday service at the same rate as a weekday

Refrigerator and freezer failures with food at risk

Washers stopped mid-cycle with the door locked

Active leaks from washers, dishwashers and refrigerators

Pre-holiday oven and range failures

Phone triage before anyone drives out, including what to switch off

What we do not do

Overnight and middle-of-the-night service

There is no 24-hour line. A call late in the evening is about the next morning, depending on the schedule, and nothing here promises a callback time.

Arrival guarantees

A window is scheduled and worked to, but it is not guaranteed against a job that overruns. See the section below.

Installation, commercial work, and drop-off

New appliance installation, commercial kitchen equipment, and any repair that would mean bringing the machine to a shop. All work is done in your home.

The fastest visit is only a diagnosis

The quickest appointment often buys you a diagnosis and nothing more. Somebody arrives, finds the fault, and if the part is not on the van, comes back. That is two trips, and on a machine that is not an emergency, it is the worst outcome.

The better version, in his own words, is a call where he can ask the right questions, work out what the part is, order it, and bring it with him, so it gets fixed on the first visit. That takes longer to start and finishes sooner.

So the honest recommendation splits by appliance. Food at risk, a locked washer full of laundry, or water on the floor: push for today. A dead burner, a quiet ice maker, a squealing dryer: give him the model number and take the scheduled slot. You will get a better repair and fewer visits.

The longer version, appliance by appliance

What it costs

Service call

$89

The same $89 on a Sunday as on a Tuesday, and the same whether the call is urgent or scheduled. It covers travel, inspection and diagnostic time, goes toward the repair if you go ahead, and stands on its own if you decide not to.

There is no premium for urgency, no weekend rate, and no holiday rate. A Sunday in December is billed like a Tuesday in June, and it is worth stating plainly.

You get the price before the work starts, and the price quoted is the price paid.

What a repair typically costs

How the visit goes

You talk to Sergei

No call center and no dispatcher. Tell him the appliance, the brand, the model number if you can find it, and exactly what it is doing. On an urgent call, say what is at risk: food, a locked load, or water on the floor.

You get a straight answer about today

Whether today is realistic depends on the time, the distance, and the part. When you reach him, you get that answer on the call, rather than after a wait.

Diagnosis, then a price

Confirmed at the machine before any number is quoted, and Sergei quotes it himself.

The repair, or a plan

If the part is on the van, it usually gets done that visit. If it has to come in, nothing gets ordered without your approval of the part and the price. Parts and labor are warranted for 30 to 90 days as stated on your invoice.

What is not promised on this page, and why that is deliberate

Same-day pages in this trade often promise things that cannot withstand the demands of a one-man schedule. It is worth setting out plainly what this one does not say, because the absences are the honest part.

There is no arrival guarantee. A window gets scheduled and worked to, and on the days a job before yours turns into something bigger, a one-van operation cannot hold it. What you get instead of a guarantee is a straight answer on the phone about whether today is realistic.

There is no 24-hour or overnight service. His own answer on a call at nine in the evening is that it will be the next morning, depending on the schedule and where he already is, and that he will try to accommodate you if he can. That is what gets published, because it is what happens.

No callback time is published here. What happens with a part order is that you approve the part and price before it is ordered, and the return visit is booked once it arrives.

What is promised here is narrower: you speak to the person who does the work; the fee is explained before he comes out; the quoted price is the price paid; and Sergei does the diagnosis and quotes the price himself.

One more thing, because refusing to guarantee is only half an answer. Jobs overrun, and on a single van that pushes the afternoon. If a window has passed and you have heard nothing, call (509) 866-6767 and ask. That is the number that reaches him directly.

If you want the best odds of a one-visit fix, have the model number ready and describe the symptom precisely. That single habit does more for your outcome than any guarantee written on a website.

Real customers, real repairs

“

A Sunday call, and the washer running again the next day

“This gentlemen was a delight he even came out on a Sunday to help me out with my wash not working an by the next day he was so fast at getting it fixed I definitely be using him again if needed 1000 % recommend”

Mindy Wilson, Google review, March 2026

“

A repeat customer on a difficult washer, in her own words

“Sergei has come to our house numerous times thanks to our very fragile washer and does a great job. His responses are always prompt, we have never waited more than a day for him to come by (usually same day even on the weekends), and his prices are fair. He works quickly and hasn’t had to fix the same thing twice so far! Highly recommend!”

Courtney Cook, Google review, February 2026

Common questions

No, and that is deliberate. Same-day is offered when the time of day, your location, and the part all allow it, and you get a straight answer on the phone rather than a promise that might not hold up.

As early in the day as you can. A same-day repair needs diagnostic time, parts time, and repair time within one working day, so a morning call has options that an afternoon call does not.

No. Seven days a week at the same rate. A Saturday, a Sunday, or a holiday is billed like a weekday.

No overnight service. A call late in the evening is about the next morning, and that depends on the schedule and where he already is. He will try to accommodate you if he can.

Refrigerators and freezers with food at risk come first, then a washer stopped mid-cycle with the door locked, then anything actively leaking.

Usually not, and this is worth reading. A scheduled visit with the right part already identified beats a fast visit without it. Give him the model number and take the slot.

Yes, a window is scheduled when the visit is booked. What is not guaranteed is that the window will hold if a job before yours runs long, and on a single van that happens. You get told rather than left waiting.

Yes. Idaho is served seven days a week at the same rate, with no distance surcharge. Whether today is realistic depends on the day and where he already is, so ask on the call.

The full set lives at FAQ.

Where we go, and how to book

Weekend and fast-response appliance repair across Spokane and the South Hill, Spokane Valley, Liberty Lake, Cheney, Mead, Colbert, Airway Heights, Medical Lake and out to Coeur d’Alene, Post Falls, Rathdrum and Hayden. Idaho is charged at the same rate, with no distance surcharge. Whether a given address is inside the same-day area depends on the day, and you get that answer on the call.

SD Appliance Inc · 4501 S Sumac Dr, Spokane, WA 99223 · 7 days a week, 6 a.m. to 9 p.m. · WA L&I #SDAPPAI744K2

(509) 866-6767

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