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Appliance Repair in Rathdrum, ID
Owner-Operated | Same Rate as Spokane, No Distance Surcharge | Open 7 Days | Bonded and Insured
If the dishwasher has stopped draining, the dryer turns but never gets hot, or the refrigerator that came with a newer house has quit making ice, you are on the right page.
Rathdrum is the farthest north of the Idaho communities on this map, and it is charged at the same rate as a job on the South Hill. No distance surcharge, no minimum job size.
SD Appliance is Sergei Dergunov, working out of the South Hill since 2020 and repairing appliances since 2013. Call (509) 866-6767.
The fastest-growing city in Kootenai County, by a distance
Rathdrum has grown 44 percent since the 2020 census, from 9,211 people to an estimated 13,227. That is more than three times the rate of Kootenai County as a whole and close to seven times the rate of Coeur d’Alene. Nothing else in this service area is growing like it.
The housing that accompanied that growth is overwhelmingly of one kind. About 82 percent of homes here are single-family detached, and 77 percent are owner-occupied, both the highest of the four Idaho cities. Mobile and manufactured homes are the smallest share of the four. The median home was built in 2005.
So the typical Rathdrum call is a detached house that somebody owns and lives in, with a machine that came with the house and is now fifteen to twenty years old.
Check the warranty before you call anybody, including him
In a city where most of the housing is this new, the single most useful thing on this page is a reason not to hire him.
There is no factory authorization at SD Appliance, and no manufacturer contract to back it. If your appliance is still inside its manufacturer warranty, that coverage will do the same repair for nothing, and you will be told to use it rather than being sold a visit you did not need to buy. It is worth two minutes with the paperwork before you call anyone.
Where that matters most is the gap that opens after it. Manufacturer coverage on a major appliance is commonly one year on the whole machine with longer terms on specific sealed or motor components, so a house built in the last fifteen years reaches a point where the warranty is gone but the appliance is nowhere near finished. That is the window this page is really about, and it is where an independent repair is most valuable.
It is also worth having the model number ready when you call, because it settles both questions at once: what the machine is and whether anything on it is still covered.
Getting up to Rathdrum
About 29 to 31 miles from the South Hill and somewhere around forty-five minutes.
The mileage undersells the trip
Worth knowing why that is longer than it looks: Rathdrum is fewer miles away than Coeur d’Alene but takes about the same time or a little more, because the last stretch is arterial rather than freeway. It is priced the same as everywhere else regardless. In his own words, the rate is the same here as in Spokane, on the service call and on the repair that follows. There is no distance surcharge and no minimum job size.
Scheduling, not price
What the drive changes is scheduling, not price. Forty-five minutes each way, with the last stretch on arterial roads, is a real bite out of a day, so whether today is realistic depends on the hour you call and where the day has got to. You get that answer straight on the phone rather than after you have booked.
Hayden, Hauser and State Line, same terms
Hayden, Hauser and State Line are separate places on the same run and are covered on the same terms.
Every appliance we repair in Rathdrum
Everything he repairs at home in Spokane, he repairs at home in Rathdrum. The details for each one, including what tends to fail and whether a repair is worth it, are on the appliance page.
What is not repaired, anywhere on the map
The list above is the whole of it. What falls outside is worth stating plainly, because it saves a phone call.
Repairs only, in your home
Repairs only, and always in the home the appliance already sits in. Appliances are not installed, a new unit is not fitted into cabinetry, and nothing is reconnected after a kitchen change. In a city of newer detached houses that mostly means one thing: a remodel needs an installer, not a repair van. The one exception anywhere on the site is a like-for-like garbage disposal swap.
Residential only
Residential only. In his words, no commercial at all. With 77 percent of homes here owner-occupied, most Rathdrum calls are exactly that, and rental properties count the same way. Commercial kitchens, restaurants and commercial refrigeration are not taken on.
No shop, no drop-off, no factory authorization
There is no shop and no drop-off, so nothing gets carried anywhere. There is also no factory authorization here, which means manufacturer-warranty repairs are not performed. If your appliance is still under its manufacturer’s warranty, you will be told to use that coverage rather than being sold a repair you could have had for free.
What people say about the work
Every review below is a real Google review, unedited. They come from across the Spokane and Coeur d’Alene service area, Idaho included.
Booking a visit in Rathdrum
The call comes to Sergei rather than a booking service. There is no call center and no dispatcher, so you are talking to the person who will make the drive. Have the model number to hand if you can: this page has already asked you to check the factory warranty, and the same number that settles that also tells him what he is coming to, often close enough to name the likely part before he sets off.
Common parts ride on the van. Anything less common is ordered in, and nothing gets ordered without your approval of the part and the price. Local counter stock for appliance parts is thin, so anything less common comes from out of town and takes a few business days.
The same person diagnoses it, prices it and does the work, on the first visit and again on the return visit if a part has to be ordered.
What the visit costs
The same $89 at the far north end of the map as ten minutes from the shop. It covers travel, inspection and diagnostic time, goes toward the repair if you go ahead, and stands on its own if you decide not to.
Flat, upfront pricing
Once the fault is known, you get a flat price for the repair before any work starts. The price quoted is the price paid. It does not go up because the job took longer than expected or because the part was harder to reach than it looked.
30 to 90 day warranty
Parts and labor are warranted for 30 to 90 days as stated on your invoice. The full terms, exclusions included, are on the warranty page.
No weekend or holiday premium
There is no weekend or holiday premium. A Saturday, a Sunday or a holiday is billed like a weekday.
Financing & military discount
Zero-interest financing through Wisetack is available on repairs over $500 for eligible customers, and active-duty service members and veterans get 15% off labor. Terms are on the financing page.
Questions people in Rathdrum ask
No. Same rate, no distance surcharge, no minimum job size.
The model, serial number, and purchase date will settle it, and the manufacturer’s support line will confirm coverage in one call. If it is covered, use it.
Yes, on the same terms as a kitchen unit. What tends to fail on them and what a repair is worth is set out on the freezer repair page.
At fifteen to twenty years, a machine is past the easy years but usually not finished. A first significant fault is normally worth the part; a second major failure on the same unit is usually where it stops being worth it. There is more on the repair or replace page.
That is a fair question to ask over the phone, and you get a straight answer rather than a service call. There is no minimum job size.
Yes, and Hauser and State Line as well. Same rate across the whole run.
All the major ones, including LG, Whirlpool, Samsung, Maytag, GE, Frigidaire and Speed Queen, plus the high-end brands. There is no manufacturer authorization here and no manufacturer script to follow. The full list is on the brands page.
Getting hold of him
Call (509) 866-6767 with the brand, the model number and what the appliance is doing.
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