Sergei Dergunov beside the van in a Cheney driveway

Appliance Repair in Cheney, WA

Owner-Operated  |  Same Rate as Spokane, No Distance Surcharge  |  Open 7 Days  |  Licensed, Bonded and Insured in Washington

Licensed, Bonded and Insured in Washington◆ Owner-Operated◆ Repairing Appliances Since 2013◆ Open 7 Days, 6 a.m. to 9 p.m.◆ No Weekend or Holiday Surcharge◆ Military Discount◆ 4.8 Google Rated◆
Refrigerator pulled out from the wall, compressor area exposed

If the washer in a rental will not spin out, a range in a unit has two dead burners, or the refrigerator needs to be addressed before the next tenant moves in, you are on the right page.

Cheney is roughly thirty-five minutes southwest of the South Hill, and it is charged at exactly the same rate as everywhere else. Appliance repair in your home, whether you own it or rent it out.

SD Appliance is Sergei Dergunov, working out of the South Hill since 2020 and repairing appliances since 2013.

A rental town, and what that changes

Cheney runs on renting. About 65 percent of occupied homes here are rented rather than owner-occupied, compared with 42 percent in Spokane Valley and 6 percent in the Mead area, and the reason is Eastern Washington University sitting in the middle of town.

Eastern Washington University enrolls around 10,000 students, and the town’s population rises to roughly 17,600 when classes are in session, compared to 13,130 the rest of the year. That is a swing of about a third.

Sergei’s own description is a mix of older houses, farms and a lot of new construction, and all three are here. But the working reality of a Cheney appliance call is more often a landlord, a property manager, or a tenant than a homeowner.

Cheney also incorporated in 1883, decades before the suburbs around it existed, and its population has been flat to slightly down since the 2020 census: 13,255 then, an estimated 13,130 now. It is not a growth market. It is a turnover market, and the appliances turn over with the tenants.

65%
of occupied homes rented
~10k
EWU students in session
Oven door and range panel disassembled on a repair

If you are a landlord or a property manager here

The practical arrangements are all normal here and are set out in full on the property management page rather than repeated here: work orders, contacting the tenant directly, pre-authorization limits, and an invoice for the file.

What belongs on this page is the economics of a rental appliance, because they are not the economics of your own kitchen. A repair you would happily make at home is sometimes the wrong call in a unit, and the reason is the second appointment. Every visit to an occupied rental costs you a tenant coordination, a window of access and a certain amount of goodwill, so a marginal repair that buys eight months is worse value than it looks on the invoice.

So the assessment covers the entire machine rather than only the reported fault. If the part is cheap and the rest of the unit is sound, that is a straightforward repair. If the fault is cheap but the door seal, the racks, and the pump are all nearing the end, you’re told that, and what you do with it is your decision.

The rate does not move for any of it. There is no volume discount or management premium, and a portfolio in Cheney is charged the same as a homeowner on the South Hill.

Washer drum interior
~22 mi
around thirty-five minutes from the South Hill, out across the West Plains

Getting out to Cheney

Roughly 20 to 25 miles from the South Hill and somewhere around thirty-five minutes.

Priced like the shortest run

It is priced like the shortest run on the map. There is no distance surcharge and no minimum job size. And on a long drive for a repair that is not worth doing, you hear that before anyone gets in a van rather than after.

Scheduling, not price

Out across the West Plains the drive changes the scheduling rather than the price. Whether a visit can happen today depends on the hour you call, where the day already is, and whether the part is on the van, and you get that answer straight on the phone.

The West Plains, same terms

The stretch between Cheney and Fairchild is covered on the same terms, as is the stretch from Medical Lake to the north.

Every appliance we repair in Cheney

All of it, in the property. The details for each appliance are on their own pages.

Dryer thermostat and heater assembly
Clear boundaries
Straight about what we take on — and what we don’t

What is not repaired, anywhere on the map

The list above is the whole of it. What falls outside is worth stating plainly, because it saves a phone call.

01

Repairs only, in your home

Appliances are not installed, a new unit is not set into cabinetry, and nothing is reconnected after a turnover or a remodel. The one exception anywhere on the site is a like-for-like garbage disposal swap.

02

Residential only

Houses, apartments, duplexes and rental units are all residential work. Commercial kitchens, restaurants and commercial refrigeration are not taken on: in his words, no commercial at all.

03

No shop, no drop-off, no factory authorization

There is no shop and no drop-off, so nothing gets carried anywhere. There is also no factory authorization here, which means manufacturer-warranty repairs are not performed. If your appliance is still under its manufacturer’s warranty, you will be told to use that coverage rather than being sold a repair you could have had for free.

What people say about the work

Straight from Google, unedited, from customers across the Spokane area.

Booking a visit in Cheney

1

The call comes to Sergei rather than a booking service. There is no call center and no dispatcher, so an owner, a manager or a tenant is talking to the person who will do the work. Give him the brand, the model number if you can find it, and what the appliance is actually doing, and he can often say what he expects to find before he sets off.

2

Common parts ride on the van. Anything less common is ordered in, and nothing gets ordered without your approval on the part and the price. Local counter stock for appliance parts is thin, so anything less common comes from out of town and takes a few business days.

3

The same person diagnoses it, prices it and does the work, on the first visit and again on the return visit if a part has to be ordered.

Dishwasher upper rack being adjusted
You talk to Sergei
(509) 866-6767

What the visit costs

Bare appliance control board on a counter
Service call
$89applied to the repair

The same $89 on a Cheney rental as on an owner-occupied house on the South Hill. It covers travel, inspection and diagnostic time, goes toward the repair if you go ahead, and stands on its own if you decide not to.

Flat, upfront pricing

Once the fault is known you get a flat price for the repair, before any work starts, and the price quoted is the price paid. It does not move because the job ran long or because the part sat somewhere awkward.

30 to 90 day warranty

Parts and labor are warranted for 30 to 90 days as stated on your invoice. The full terms, exclusions included, are on the warranty page.

No weekend or holiday premium

There is no weekend or holiday premium. A Saturday, a Sunday or a holiday is billed like a weekday.

Financing & military discount

Zero-interest financing through Wisetack is available on repairs over $500 for eligible customers, and active-duty service members and veterans get 15% off labor. Terms are on the financing page.

Questions people in Cheney ask

No. Same rate, no distance surcharge, no minimum job size. Distance does not enter into the price anywhere on this map.

Yes. Roughly two-thirds of occupied housing in Cheney is rented, and units inside apartment buildings and duplexes are residential work. Work orders, tenant coordination, and pre-authorization are all normal here.

Yes, where you give the number or include it on the work order. Some owners prefer to schedule it themselves, and that works too.

Sometimes not, and you get told which. The whole machine gets assessed rather than just the fault, because a marginal repair on a worn-out unit costs you a second visit and a second tenant appointment.

The same one as anywhere else. Parts and labor are warranted for 30 to 90 days as stated on your invoice, and that invoice goes in the property file. Full terms here.

Yes, and Medical Lake as well. Same rate across the West Plains.

Yes. Seven days a week, all year, at the same rate. The calendar makes no difference to the rate or to the map.

Getting hold of him

Call (509) 866-6767 with the brand, the model number and what the appliance is doing.

Call or text
(509) 866-6767
Every community on the list
Sergei Dergunov talking a customer through the job
Repaired in your Cheney kitchen

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