Privacy Policy

SD APPLIANCE INC  |  LAST UPDATED SEPTEMBER 2026

This policy explains what information SD Appliance Inc collects when you contact us or use this website, how it is used, and the choices you have.

Who we are

SD Appliance Inc is an owner-operated appliance repair company based at 4501 S Sumac Dr, Spokane, WA 99223, serving the Spokane area and North Idaho. You can reach us at (509) 866-6767. In this policy, “we,” “us,” and “our” mean SD Appliance Inc.

Information we collect

We collect only what we need to schedule and complete a repair. When you call, text, or submit the request form, we collect your name, phone number, email address, service address, and the details you give us about the appliance and the problem.

When you visit this website, standard technical information such as your browser type, device, and pages viewed may be collected automatically to keep the site working and understand how it is used.

We do not knowingly collect information from children, and this site is not directed to them.

How we use your information

We use the information you provide to respond to your enquiry, schedule and carry out the repair, order parts, send you an invoice or receipt, and follow up about the work. We may use your contact details to reach you about an appointment or an existing job.

We do not sell your personal information, and we do not share it for anyone else’s marketing.

When we share information

We share information only when it is needed to do the work or required by law: for example, with a parts supplier to order a component for your repair, with a payment processor to take payment, or with a financing provider if you choose to apply. Each receives only what is necessary for that purpose.

If you were referred to us through a property manager or landlord, we may confirm the work and share the receipt with the account that authorized it.

Reviews and third-party services

This website may link to third-party services such as Google, Yelp, and Facebook, and may display our public review rating. Those services have their own privacy policies, and we do not control how they handle information you share with them directly.

Data retention and security

We keep job records, invoices, and warranty details for as long as needed to honor the warranty and meet our legal and accounting obligations, then dispose of them securely. We take reasonable steps to protect the information we hold, though no method of transmission or storage is completely secure.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Call (509) 866-6767 or email us to make a request. You can also opt out of any non-essential messages at any time.

Changes to this policy

We may update this policy from time to time. The current version is always the one posted here, with the last-updated date shown at the top of the page.